Supervisory Service
To ensure services are accessible and enable effective take up of grants for all households including vulnerable and/or elderly households the Council offers a full in-house Supervisory service.
The majority of grant applications made to the Council are from elderly or vulnerable households and opting for the Council’s Supervisory Service removes the worry and stress which might be experienced in applying for a grant and in supervising the work of a builder as work progresses.
In recent years, a high number of grant applicants have engaged the services of the Supervisory Service to act on their behalf. Staff will arrange proof of ownership, drawing of plans, making of statutory Planning and Building Regulation applications and carrying out all the formalities of appointing (on the residents behalf) a suitable building contractor. Building work is carried out to an agreed timescale and is supervised by our qualified surveyors until it is completed to a satisfactory standard.
The applicants for both Home Improvement and Empty Property Loans may choose this service if they so wish at a charge of 10%.