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Ceredigion County Council website

Severn Wye Community Advice Scheme

Is it difficult to pay your energy bills? Are you warm enough at home? Severn Wye are a sustainability charity working mainly in Wales and the English border counties.

Funded by the Energy Industry Voluntary Redress Scheme, Severn Wye offers free support to Ceredigion residents including:

  • Fuel debt support
  • Carbon monoxide advice
  • Advice on Priority Services Register
  • Energy Efficiency and bill advice
  • Liaising with your supplier

If you are feeling overwhelmed by home energy and need someone on your side, you can email Severn Wye at communityadvice@severnwye.org.uk to arrange a confidential appointment or call Severn Wye’s team on 0800 170 1600 Monday to Friday, 9am to 5pm to see if a community-based adviser can offer you a free home visit. You can also visit Severn Wye’s Advice and support page to complete a contact form.